FAQs

Below are the questions we are most often asked by visitors to our website. Should you have any additional questions or concerns, or require assistance with placing your order, please don't hesitate to telephone us at 717-273-7499 or email us.

Which credit cards do we accept?
We accept American Express, Discover, MasterCard, Visa, and all major debit cards.

BBjerky.com accepts American Express BBjerky.com accepts Discover BBjerky.com accepts MasterCard BBjerky.com accepts Visa




I do not have a credit card; can I still place an order?

Yes. For those customers wishing to pay with a money order or check, please click here.

Where do we ship?

In addition to shipping to all 50 states and Puerto Rico, we gladly ship to all military addresses (APO/DPO/FPO) and to all US Protectorates (American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, and US Virgin Islands).

Do we ship gift orders?
Yes. We literally ship hundreds of gifts each year. To send a gift:
1.) Add to your cart the item(s) you wish to send - and don't forget to add your gift message.
2.) When checking out, enter your recipient's name and address in the "Shipping Address" fields.

Your gift will be shipped with a packing slip (on the outside of the box) that does not show any prices. Inside the box, we'll place a handwritten gift card conveying your personalization gift message (assuming you opted to include one).

How much do we charge for shipping?

Shipping is free on any order over $49. Orders under $49 will be charged $4.99.

How will my order be shipped?
BBjerky.com Uses USPS Priority MailAll orders are shipped by USPS Priority Mail. If you require a faster shipping method (i.e. Next Day or Second Day), please make your purchase on Amazon - click here to view our products on Amazon. Amazon warehouses and sells the majority of our product line and their expedited shipping charges are drastically lower than what we are able to offer you.

When will my order be shipped?
Once we receive your order, it will leave our shipping center (in Lebanon, Pennsylvania) within 1 business day. (Please add an extra day if you are ordering on a holiday or holiday weekend.)
If You Order On
Your Order Will Ship
No Later Than
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday, Saturday or Sunday
Monday









When will my order arrive?

On the day we ship your order, you will receive an automated email confirming that your order has been shipped using USPS Priority Mail. Although the USPS does not guarantee an exact delivery date, once you have received our email you can expect delivery in the following number of days:
Your Shipping Address
Days In Transit
Continental 48 States 2-4 Days
Alaska and Hawaii 3-5 Days
Military (APO/DPO/FPO)
5-10 Days
US Protectorates 5-10 Days







What is our return policy?
If for any reason you are not satisfied with your order, please return the product within 14 days to Choo Choo R Snacks, 1547 Joel Drive, Lebanon, PA 17046 for a refund or replacement.

Are the products we sell inspected?

Yes. All of our meat snacks are inspected and approved by the United States Department of Agriculture.

What is the average shelf life of our products?
Each one of our products have an expiration date printed on the exterior of the pack - below is a quick snapshot of their shelf life.

Product Unopened Opened
Coconut Bars 6 Months NA
Gold Nugget Gum 2 Years
NA
Jerky (Packs) 10 Months NA
Jerky (Vacuum Bags) 10 Months 3 Weeks
Jerky Chew (Cans)
10 Months NA
LolliCubes 2 Years NA
Old Fashioned Suckers 9 Months NA
Rock Candy 3 Years
NA
Sticks (Bulk Bags)
10 Months 3 Weeks
Sticks (Wrapped)
10 Months NA

Do I need to refrigerate the jerky or sticks?

Unopened, you do not need to refrigerate our jerky or sticks. Once opened, we suggest storing the unused product in an air tight container at room temperature. We never recommend refrigerating jerky but you can refrigerate our sticks, if so desired.


Do we have nutritional information on our products?
Yes. To view our nutritional information and product ingredients, please see our Nutritional Info page.

What is the relationship between Choo Choo R Snacks and Buffalo Bills?
We are the same company - Buffalo Bills is a registered trademark owned by Choo Choo R Snacks, Inc.